At mycuci3, your privacy is our priority. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data as a member of our betting platform.
Six core data protection principles we uphold for every member
All your personal data and financial transactions on mycuci3 are protected with 256-bit SSL encryption technology, ensuring your information remains inaccessible to any unauthorised party.
Mycuci3 has never and will never sell, lend, or disclose members' personal data to any third party for marketing purposes without your explicit prior consent.
Mycuci3's Privacy Policy is fully aligned with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a local user are always protected.
We only collect data that is strictly necessary for platform operations. No excess data is gathered — every piece of information we request has a clear and legitimate purpose.
Mycuci3 members have the full right to access, correct, or request deletion of their personal data at any time by contacting our support team.
Mycuci3's security systems undergo regular audits and penetration testing by independent experts to ensure member data protection is always maintained at the highest standard.
Mycuci3 ("we", "our platform") values the privacy of every member using our services at mycuci3.net. This Privacy Policy is crafted to openly and transparently explain how we handle your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and leading international standards.
As an online sports betting and casino platform serving Malaysian users, mycuci3 processes member personal data in a highly specific context — including identity verification, deposit processing in MYR, fund withdrawals, and the delivery of a secure, personalised betting experience. Every piece of data we collect serves a purpose, and we will never betray your trust.
This Privacy Policy applies to all users who access or register an account on the mycuci3 platform, whether through the website, mobile app, or any other digital channel we operate.
Mycuci3 collects your personal data through various means as you interact with our platform. Below is a summary of the types of data we collect and their sources:
| Data Type | Example Information | How We Collect Your Data |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number, selfie photo | Registration form, KYC process |
| Contact Data | Email address, phone number, Malaysian residential address | Account registration, profile updates |
| Financial Data | Bank account number, bank name, MYR deposit and withdrawal records | Payment processing, KYC verification |
| Technical Data | IP address, device type, web browser, operating system | Automated system logs |
| Usage Data | Betting records, games played, login frequency | Activity on the platform |
| Communications Data | Customer support conversation records, emails sent | Interactions with the support team |
We may also receive your personal data from legitimate third-party sources, such as identity verification agencies, Malaysian payment service providers (Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX), and social media platforms if you choose to register through them.
Mycuci3 uses your personal data only for legitimate and transparent purposes. The primary purposes are outlined below:
We will not use your personal data for any purpose other than those stated above without first obtaining your renewed consent.
Mycuci3 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, in the course of operating the platform, we may share your data with the following categories of third parties within strictly limited boundaries:
Every third party we work with is required to comply with data protection standards equal to or higher than those we ourselves practise. We will not share your data with any party that does not have a legitimate need to access it.
Mycuci3 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
You can manage or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of some parts of the mycuci3 platform.
Mycuci3 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. Generally, active account data is retained for the duration your account remains active and for a minimum of five (5) years after account closure for legal compliance purposes.
Security measures we have implemented to protect your data include:
While we take all reasonable precautions, no system can guarantee absolute security. Should a data breach occur that affects your information, mycuci3 will notify you within the timeframe stipulated by Malaysia's PDPA.
Under Malaysia's PDPA, you have the following rights regarding your personal data held by mycuci3. You may submit a request to exercise any of these rights by contacting our support team:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or out of date, you may request that we correct or update it.
Under certain circumstances, you may request the deletion of your personal data from mycuci3's systems.
You may withdraw consent for data processing at any time, particularly for marketing communications.
You may request your data in a machine-readable format for transfer to another service provider.
If you are dissatisfied with how we handle your data, you may lodge a complaint with Malaysia's data protection authority.
To submit any request relating to your data rights, please contact us at support@mycuci3.net. We will process your request within 21 business days.
The mycuci3 platform is strictly for adults aged 18 and above. We do not knowingly collect, process, or store personal data from individuals under the age of 18.
If you are a parent or guardian and believe your child who is under the age of majority has registered with or provided personal data to mycuci3, please contact us immediately at support@mycuci3.net. We will take prompt action to delete the relevant data and close the account.
The mycuci3 platform may contain links to third-party websites for your convenience — for example, links to payment service providers such as Touch 'n Go eWallet or DuitNow during the deposit process. This Privacy Policy applies to the mycuci3 platform only.
Mycuci3 is not responsible for the privacy practices or content of those third-party websites. We encourage you to read the privacy policy of any third-party website before providing them with any personal data. Use of third-party websites is entirely at your own risk.
In the course of operating the platform, some of your personal data may need to be transferred to or processed in countries other than Malaysia — for example, when using cloud infrastructure services or international technology providers.
Should such a data transfer occur, mycuci3 ensures that:
Mycuci3 does not transfer your personal data to countries without adequate data protection without your explicit consent.
Mycuci3 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. Each updated version will be published on this page with a clear revision date.
For changes deemed material or significant, we will notify members via their registered email or in-platform notification at least 14 days before the changes take effect. Continued use of the mycuci3 platform after the effective date constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this page periodically to stay informed of the latest way mycuci3 protects your personal data.
If you have any questions, concerns, or wish to exercise your data rights, please contact mycuci3's Data Protection Officer via:
Our Malay-speaking team is ready to help you understand your privacy rights and ensure your personal data is handled responsibly at mycuci3.
Your privacy is fully protected. Register a free account now and enjoy Malaysia's best sports betting, casino, and slots experience with a minimum deposit of just RM10.